We recently spoke David Bazak of William Hill Online regarding the current state of the brand’s affiliate program, including what happened to CPays, what to expect in 2012 and how to get your payments resolved.
David, thanks for taking our interview. Could you please start out by telling us what your role is at WHO currently and what you’ve been brought in to do for the affiliate program?
I am the Head of Affiliation for the U.K and all International English speaking countries.
What do the major events experienced at William Hill Online over the last two months mean for affiliates?
The experience over the last 2 months can only mean good things for affiliates from here on in. To start with William Hill Online is committed to making business with Affiliates as smooth running and transparent as possible. From an Affiliation point of view, changes at the senior management level and the re-structuring of the department means any issues, requests or problems that occur can be dealt with a lot quicker.
What happened to CPays? Do you see a possible resurrection for the program in the future?
CPays is no longer part of the equation and has not been for some years now. If you are referring to certain members of senior management that are no longer with the company, then I really cannot comment other than they’re ambitious, innovative guys to whom I wish the best of luck in the future.
Does WHO plan on resolving any outstanding issues with its affiliates?
William Hill Online has always been open to resolving issues with Affiliates. This is not something that has come about now. I have always stressed that if an affiliate has any issues whatsoever, he should come to me and we will find a way to resolve it together.
Who is entitled to getting these types of settlements?
Anyone that believes they have a grievance.
How do you plan on assuring new or current affiliates that WHO is safe and trustworthy in light of recent events?
William Hill is more than just an organization in the United Kingdom
View the Original article